Customer care

With the launch of the new e-commerce platform, Philatelic and Numismatic Trading sets up a dedicated customer service to support collectors and enthusiasts.

Our team will be at your disposal to answer questions and clarify doubts about the new sales methods;
guide users in navigating the site and placing orders;
provide technical assistance in the event of difficulties when using the platform;
offer all the necessary information to those who wish to register for the first time with CFN and start;
collect the philatelic and numismatic products of Vatican City.

For quick support, check the FAQ section.

For any further inquiries, please do not hesitate to contact us: we are here to accompany you at every stage of your purchasing experience. For any doubts, difficulties or information, you can reach us by e-mail at info.cfn@scv.va, or by telephone at +39 06 69883414.
The telephone support service is available from Monday to Friday, from 8:30 to 13:30 and on Tuesdays and Thursdays also from 15:30 to 17:30.